Shipping Policy

Thank you for choosing Solari. Here is our shipping policy to guide you through the process:

Processing Times:

  • Orders typically take 2-4 business days to process before they are shipped out. During high-demand periods, processing times may extend, but we strive to get your order to you as quickly as possible.

Standard Shipping:

  • Our standard shipping option delivers your order within 7-14 business days after the processing period. Please note that shipping times may vary based on your location, customs processing, and other unforeseen circumstances.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

Shipping Destinations:

  • We currently offer shipping to various destinations. Please ensure that your shipping address is accurate and complete to avoid any delays or misdelivery.

Shipping Costs:

  • Shipping costs are calculated based on your location and the weight of your order. You can view the shipping cost during the checkout process before completing your purchase.

International Shipping:

  • For international orders, additional customs duties and taxes may apply. These fees are the responsibility of the customer. Please check with your local customs office for more information.

Order Modifications:

  • If you need to modify your order or shipping information, please contact our customer support team as soon as possible. Once the order is shipped, modifications may not be possible.

Lost or Damaged Items:

  • In the rare event that your order is lost or damaged during transit, please contact us immediately, and we will work with you to resolve the issue.

We appreciate your patience and understanding. If you have any questions or concerns about your order, please don’t hesitate to reach out to our customer support team at Solari.Enquiry@gmail.com

Where Our Journey Began

We all know the feeling - tight shoulders after a long day at your desk, built-up tension from training, or that dull ache that lingers into the evening. You try to stretch it out, roll it away, ignore it… but it always comes back.

That’s why we created Solari Pulse™ — a wearable shoulder massager designed to deliver targeted heat and vibration therapy exactly where modern life builds tension.

💛 Giving Back with Every Return

At Solari, we believe comfort should never go to waste.

Whenever a Solari Pulse™ is returned in suitable condition, we work to ensure it finds a second life through vetted partners and charitable initiatives wherever possible. Rather than contributing to unnecessary waste, we prioritise responsible redistribution and product recovery.

Our Mission

At Solari, our mission is simple:

To make everyday recovery effortless.

Modern life creates tension — long desk hours, intense training sessions, travel, stress. We designed Solari Pulse™ to deliver targeted heat and vibration therapy in a way that fits into real life.

Wearable. Cordless. Adjustable.

Relief that works around you — not the other way round.

We believe recovery shouldn’t be a luxury or a complicated routine. It should be part of your daily reset.

Quality You Can Trust

At Solari, quality isn’t an afterthought — it’s engineered into every detail.

Solari Pulse™ is crafted with:

  • Durable, skin-safe materials
  • Adjustable compression for secure positioning
  • Long-lasting rechargeable battery power
  • Reliable heat and vibration settings for consistent performance

Designed to be worn over clothing for safe, effective use, every unit is built for comfort, longevity, and everyday reliability.

Because when it comes to your body, shortcuts aren’t an option.

We Value Our Customers

At Solari, you’re not just another order number.

We’re committed to responsive support, transparent communication, and products that genuinely improve how you feel day to day. Your feedback shapes our improvements, and your comfort drives our innovation.

Thank you for choosing Solari Pulse™.

Here’s to less tension, better recovery, and feeling lighter — every single day.